Controlled staged pilot
Clever Receptionist™
A governed AI Reception Specialist for inbound enquiry workflows—designed around approved knowledge, minimum necessary intake and human handoff.
The role
First response without pretending the whole business is autonomous.
The first useful outcome is often complete, correctly routed intake—not diagnosis, pricing, booking or payment.
- 01Capture the enquiry
- 02Identify intent
- 03Gather minimum details
- 04Use approved knowledge
- 05Qualify within defined rules
- 06Escalate uncertainty or sensitivity
- 07Prepare a draft response and next action
- 08Measure outcomes and reviewer corrections
Available to design/pilot
Controlled workflow capability
- Website-based fictional and pilot interfaces
- Approved knowledge responses
- Structured intake and draft routing
- Human escalation and QA evidence
Separately scoped
External action and integrations
- Live autonomous telephony
- Bookings and calendar changes
- CRM record updates
- Payments or financial transactions
- Outbound email or SMS
Fictional-business demonstration
A draft-only receptionist with visible escalation.
Choose a scenario to see the decision structure. No external action is taken.
Fictional demonstration only
This demo takes no external action. It does not call, book, message, update a CRM or process payment.
1 · Identify intentNew residential service enquiry
2 · Gather minimum details
Name, suburb, service type, preferred callback window
3 · Draft-only response
Thanks — I’ve captured the enquiry for the service team to review. A person will confirm scope, availability and any pricing.
4 · Escalation decision
Normal human review before any commitment.