Agencies and consultancies · practical AI workflow guide

Reduce missed enquiries and repetitive work in agencies and consultancies.

Start with the real business pressure, organise approved information and test one narrow helper while people retain responsibility.

Common workflow pressure

Where work gets lost or repeated

These are workflow hypotheses to investigate, not claims about every business in the industry.

  • Discovery notes are inconsistent
  • Proposals wait on missing context
  • Follow-up and handover depend on individuals
Customer requestUseful detailsApproved knowledgeHuman decision

Possible first helpers

Assist one repeatable part of the workflow.

The right role depends on demand, knowledge, risk, systems and a named person who owns exceptions.

Role option 1

Discovery intake helper

Designed around approved information, a narrow purpose and a visible stop-and-handoff rule.

Role option 2

Proposal-input organiser

Designed around approved information, a narrow purpose and a visible stop-and-handoff rule.

Role option 3

Client-success summary assistant

Designed around approved information, a narrow purpose and a visible stop-and-handoff rule.

People stay responsible

The approval boundary is explicit.

Strategy, scope, price, creative approval and client commitments remain human.

Fictional example: A fictional campaign enquiry becomes a discovery brief; no proposal or timeline is promised.

Relevant free tool

AI Role Finder

Use editable inputs and visible assumptions before deciding what should happen next.

Open the tool