AI helper
A narrow software role that uses approved information and follows explicit rules while a person remains responsible.
Digital Twin
The approved services, policies, FAQs, tone, boundaries and escalation rules an AI helper may use.
Human handoff
The point where the AI stops and passes the work to a person.
QA, UAT and release gate
The checks run by the builder and client before customers rely on a workflow. Nothing goes live until it passes checks and an authorised person approves it.
Technical evaluator notes
Evaluation should confirm architecture, data handling, knowledge ownership, permissions, human authority, QA/UAT criteria, integration boundaries, monitoring, audit evidence, release gates and rollback for the specific workflow. The guide does not claim that external systems are connected.